Integration Eases E-Logistics

By Brian Ho, General Manager, Noatum eSolutions

Brian Ho, General Manager, Noatum eSolutions

Ecommerce businesses are expected to double, if not triple in sales over the coming months due to the on-going coronavirus pandemic and the upcoming holiday season. Brands now must consider whether they can handle the stress with their current logistics and supply chain operations.

Technological advancements have made order fulfilment and last-mile delivery in such critically demanding situations much easier for Noatum eSolutions and other similar e-logistics service providers. Full system integration creates an agile supply chain that improves the accuracy and efficiency of our warehouses’ daily operation.

Accuracy and Efficiency Are Increased End-to-End

A thorough and stable integration between sales channels, warehouse management systems, transportation management systems and other carrier partners provides clear visibility from inbound and storage to fulfilment and outbound.

System automation ensures an error-free inbound process – from retrieving pre-alert information on packing lists provided by the clients, to unloading the cargos by scanning and generating accurate reports simultaneously. Automation minimizes manual workflows, which in turn maximizes the precision and effectiveness of the operation.

At Noatum eSolutions, our warehouse system is integrated with multiple sales channels including online store platforms like Shopify and marketplaces like eBay. Inventory levels can be updated and synced with appropriate sales channels in real-time.

Although automation is critical to streamlining many manual operation processes, not every interface has benefited. As an example, even though automatic alignment of inventory levels is available to many customers, our team is still actively managing the inventory through the system to cater to businesses with different needs, such as processing both their B2B and B2C orders.

Nonetheless, connecting with the sales channels comes with another huge advantage. Once an end-consumer makes a purchase on the e-commerce platform, the order information is passed to our warehouse spontaneously for order fulfilment. This greatly increases the productivity of our operations team, so clients do not have to worry about delays. The wave picking and piece scanning upon packing functions our system offers also boost the efficiency and accuracy of the process.

Not only are the warehouse and transportation management systems developed by Noatum inter-connected, they are also linked with other last-mile courier service providers. As soon as the order fulfilment is confirmed, shipping labels are automatically generated based on the courier service the clients require, while our delivery team or other carrier seamlessly begins scheduling their fleet for collection and dispatch.

All the while, the shipment tracking numbers and statuses can be interfaced back to the e-commerce platforms simultaneously, so businesses and their respective clients will be informed of any logistics updates concurrently.

There is Still A Lot in the Pipeline for Development

We began building our fully integrated system into our warehousing, fulfilment and last-mile delivery operation 4 years ago.

However, I believe that there is still a lot of room for technological development in our systems and warehouses. There is endless potential in our integration opportunities. We strive to partner with new e-commerce platforms and courier service providers to offer a better and more comprehensive experience to our clients.

We envision that full robotic automation and artificial intelligence will be crucial to our operation in order to optimize the order fulfilment and last-mile delivery process in the foreseeable future.

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